SEATTLE - Seattle Public Utilities (SPU) is warning the public about a phone scam circulating the area, where a caller pressures customers into making immediate payments.
According to SPU, there have been multiple reports of customers receiving calls from a scammer, who impersonates SPU and threatens to shut off a victim's utilities unless they make an immediate payment over-the-phone. On Wednesday, SPU sent out information on social media, educating customers about the warning signs of a potential scam and how to report it.
According to SPU, they will never:
- Call a customer and demand a payment over the phone.
- Threaten to shut off a customer's utilities if payments are not made immediately over the phone.
- Pressure customers into making immediate payments.
SPU says that scammers will often pressure a customer to purchase a pre-paid credit card in order to make these immediate payments. In addition, caller ID from a scammer can closely resemble Seattle Public Utilities.
Anyone who suspects they have received a phone call from a potential scam is urged to hang up immediately, and report it by calling 206-684-3000.