WASHINGTON -- The Secretary of Health and Human Services, Kathleen Sebelius, apologized several times in front of lawmakers Wednesday morning for the persistent problems many Americans are facing as they try to access the new affordable healthcare.
"So let me say directly to Americans, you deserve better. I apologize. I'm accountable to you for fixing these problems and I'm committed to earning your confidence back by fixing the site. We're working day and night and we'll continue until it's fixed."
Since its launch on October 1st, healthcare.gov has been crashes for thousands of people. At the time this article was published the website was down. When working, the website has also displayed incorrect information at times and runs extremely slow.
The White House has hired a number of experts to correct the problems but has not issued a timetable on when the site will be fully operational.
For further information on this story, head to CNN's article.