Coronavirus cancellations: Delta responds to class-action lawsuit over ticket refunds

Delta Air Lines is accused of making it “difficult, if not impossible, for customers to receive any refund” as flights continue to get canceled amid the ongoing coronavirus outbreak.

A class-action complaint, filed Friday on behalf of Maryland resident Elliot Daniels and “all others similarly situated,” alleges that Delta refused to issue a monetary refund for Daniels’ twice-canceled travel plans, instead offering only the option to rebook or receive a voucher for future travel.